Do you still have any questions?
That's okay. We are happy to answer them.
1. Are you trading company or manufacturer?
We are factory.
2. How long is your delivery time?
Generally it is 5-10 days if the goods are in stock. Or it is 15-20 days if the goods are not in stock, it is according to quantity.
3. Do you provide samples? Is it free or extra?
Yes, we could offer the sample for free charge but do not pay the cost of freight.
4. Is it possible to add client's logo on the products?
Yes, OEM service is acceptable.
5. What is your terms of payment?
Payment<=1000USD, 100% in advance. Payment>=1000USD, 30% T/T in advance, balance before shippment.
6. Can you supply the relevant documentation?
Yes, we can provide most documentation including certificates of analysis / conformance; insurance; origin, and other export documents where required.
7. Do you guarantee safe and secure delivery of products?
Yes, we always use high quality export packaging. We also use specialized hazard packing for dangerous goods and validated cold storage shippers for temperature sensitive items. Specialist packaging and non-standard packing requirements may incur an additional charge.
8. How about the shipping fees?
The shipping cost depends on the way you choose to get the goods. Express is normally the most quickest but also most expensive way. By seafreight is the best solution for big amounts. Exactly freight rates we can only give you if we know the details of amount, weight and way. Please contact us for further information.